Privacy policy
Privacy Policy
Last Updated: August 16, 2026
Seasonora (“Seasonora,” “we,” “us,” or “our”) operates this website and online store, including all related content, features, products, services, and functionality (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, use our Services, purchase our products, communicate with us, or otherwise interact with Seasonora.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
The types of personal information we collect depend on how you interact with our Services.
Information You Provide Directly
When you place an order, contact us, subscribe to our marketing communications, or otherwise interact with our Services, we may collect:
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First and last name
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Billing address
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Shipping address
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Email address
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Phone number
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Order information
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Products purchased, viewed, or added to your cart
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Customer service communications
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Information you voluntarily provide to us
Payment Information
When you make a purchase, your payment information is processed by our third-party payment processors.
We may receive information such as:
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Payment method
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Transaction amount
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Payment status
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Transaction confirmation
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Limited payment information
We do not intentionally store complete credit or debit card numbers on our own servers. Payment information is processed by third-party payment providers according to their own privacy and security practices.
Automatically Collected Information
When you visit or interact with our website, we may automatically collect certain information, including:
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IP address
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Browser type
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Device type
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Operating system
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Network information
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Referring website
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Pages viewed
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Products viewed
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Products added to your cart
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Purchase activity
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Date and time of activity
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Approximate location derived from IP address
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Cookies, pixels, tags, and similar technologies
2. How We Collect Personal Information
We may collect personal information from the following sources:
Directly From You
We collect information when you:
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Place an order
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Subscribe to our email list
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Contact customer support
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Submit information through our website
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Participate in promotions or other activities
Automatically Through Our Services
We may automatically collect information through cookies, pixels, web beacons, tags, analytics tools, advertising technologies, and similar technologies.
From Service Providers and Third Parties
We may receive information from third-party companies that provide services to us, such as payment processing, shipping, analytics, advertising, fraud prevention, and customer support.
3. How We Use Personal Information
We may use personal information for the following purposes.
Processing and Fulfilling Orders
We use personal information to:
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Process and fulfill orders
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Process payments
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Ship products
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Provide order confirmations
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Provide shipping updates
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Process returns and refunds
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Provide customer support
Operating and Improving Our Website
We may use information to:
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Operate our Services
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Maintain website functionality
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Improve website performance
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Understand how customers use our website
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Remember preferences
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Personalize the shopping experience
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Improve our products and Services
Marketing and Advertising
Where permitted by applicable law, we may use personal information to:
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Send promotional emails
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Promote our products
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Measure advertising performance
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Understand which products and advertisements interest customers
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Create or improve advertising audiences
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Measure conversions
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Deliver or measure targeted advertising
You may unsubscribe from promotional marketing emails at any time by using the unsubscribe link included in our emails.
Analytics
We may use analytics technologies to understand website traffic, customer behavior, product interest, and the effectiveness of our marketing campaigns.
Fraud Prevention and Security
We may use personal information to:
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Detect and prevent fraud
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Detect unauthorized transactions
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Investigate suspicious activity
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Protect our website and Services
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Protect our customers
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Maintain the security of our business
Legal and Compliance Purposes
We may process personal information when reasonably necessary to comply with applicable law, respond to legal requests, enforce our policies, establish or defend legal claims, or protect our rights and the rights of others.
4. Cookies and Similar Technologies
Seasonora may use cookies, pixels, tags, web beacons, and similar technologies.
These technologies may be used for:
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Essential website functionality
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Shopping cart functionality
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Remembering preferences
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Analytics
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Measuring advertising campaigns
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Fraud prevention
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Advertising and remarketing
Some cookies may be necessary for our website to function properly, while others may be used for analytics or advertising purposes.
Your browser or device may provide controls for managing cookies. Depending on your state of residence and applicable law, you may also have additional rights concerning certain advertising or tracking technologies.
5. Meta Pixel and Advertising Technologies
Seasonora uses the Meta Pixel and related Meta advertising technologies provided by Meta Platforms, Inc.
We use these technologies to help us:
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Measure the effectiveness of our advertising
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Understand how visitors interact with our website
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Measure conversions
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Improve our advertising campaigns
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Create or improve advertising audiences
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Deliver or measure relevant advertising
The Meta Pixel may collect information about your interactions with our website, including information such as:
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Pages viewed
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Products viewed
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Products added to your cart
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Purchases
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Certain browser and device information
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Information relating to advertising interactions
Information collected through the Meta Pixel may be transmitted to Meta and processed by Meta in accordance with Meta’s own privacy policies and terms.
Depending on where you reside and applicable law, the disclosure of information through advertising technologies may be considered “sharing,” “sale,” or processing for “targeted advertising” or “cross-context behavioral advertising.”
Where required by applicable law, you may have the right to opt out of certain forms of targeted advertising, sale, or sharing of personal information.
6. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business, provide our Services, process transactions, advertise our products, or comply with applicable law.
Categories of third parties may include:
Payment Providers
Payment processors may receive information necessary to process and complete transactions.
Shipping and Fulfillment Providers
We may provide information such as your name, shipping address, email address, and phone number when necessary to deliver your order.
Technology and Service Providers
We may use third-party providers for website technology, hosting, security, analytics, customer support, cloud services, and other business functions.
Analytics Providers
We may share information with analytics providers to understand website usage, customer behavior, and performance.
Advertising and Marketing Partners
We may disclose certain information to advertising and marketing partners, including Meta, to help us advertise our products, measure advertising effectiveness, understand customer activity, and provide targeted advertising where permitted.
Fraud Prevention Providers
We may disclose information to providers that help us detect and prevent fraud and unauthorized activity.
Legal and Government Authorities
We may disclose information where reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or governmental requests.
Business Transactions
Personal information may be disclosed as part of a merger, acquisition, financing, sale of assets, bankruptcy, restructuring, or similar business transaction.
7. Sale, Sharing, and Targeted Advertising
Seasonora does not sell personal information for money in the traditional sense.
However, certain advertising and analytics technologies, including the Meta Pixel, may involve the disclosure of personal information to advertising partners.
Depending on your state of residence and applicable law, these disclosures may be considered a “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising.”
Where required by applicable law, you may have the right to opt out of these activities.
If you wish to submit a privacy request, please contact us at:
8. U.S. State Privacy Rights
Depending on where you live and whether the applicable state privacy law applies to Seasonora, you may have certain rights concerning your personal information.
These rights may include:
Right to Know or Access
You may have the right to request information about the personal information we collect, use, disclose, or otherwise process.
Right to Delete
You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
In certain circumstances, you may have the right to obtain a copy of your personal information in a portable format.
Right to Opt Out
Depending on applicable state law, you may have the right to opt out of:
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Sale of personal information
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Sharing of personal information
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Targeted advertising
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Certain profiling activities
Right to Non-Discrimination
Where required by applicable law, we will not discriminate against you for exercising privacy rights available to you.
9. California Privacy Rights
If you are a California resident and the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to Seasonora, you may have additional rights concerning your personal information.
These rights may include:
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Right to know what categories of personal information we collect
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Right to know the purposes for which personal information is collected or used
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Right to know the categories of sources from which personal information is collected
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Right to know the categories of third parties with whom personal information is disclosed
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Right to access certain personal information
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Right to delete personal information, subject to exceptions
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Right to correct inaccurate personal information
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Right to opt out of the sale or sharing of personal information
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Right to opt out of certain targeted advertising
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Right to limit certain uses of sensitive personal information where applicable
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Right to non-discrimination for exercising applicable privacy rights
California law may also provide additional rights depending on the circumstances.
10. Colorado and Other State Privacy Rights
Residents of states with applicable comprehensive privacy laws may have additional rights regarding their personal information.
Depending on the applicable law and whether Seasonora is subject to that law, these rights may include rights to access, delete, correct, obtain a portable copy of personal information, and opt out of certain sale, targeted advertising, or profiling activities.
Where applicable, we will process recognized universal opt-out signals in accordance with applicable law.
11. How to Exercise Your Privacy Rights
To submit a privacy request, please email:
Please include:
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Your full name
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Email address associated with your account or purchase
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The type of privacy request you are making
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Any additional information reasonably necessary to identify your records
We may need to verify your identity before processing certain requests in order to protect your personal information from unauthorized access.
We will process and respond to verified privacy requests within the time periods required by applicable law.
If applicable law permits an extension, we may extend the response period as permitted by law and will provide notice of the extension when required.
12. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.
We may require reasonable documentation confirming the agent’s authority to act on your behalf and may also require identity verification.
13. Appeals
Where applicable law provides a right to appeal a decision regarding a privacy request, you may submit an appeal by contacting:
Please include the original request, our response, and the reason you believe the decision should be reconsidered.
We will review applicable appeals in accordance with the requirements of the law applicable to your request.
14. Global Privacy Control
Where required by applicable law, Seasonora will honor recognized universal opt-out mechanisms, including Global Privacy Control (“GPC”), for applicable requests to opt out of sale, sharing, or targeted advertising.
The effect of a GPC signal may depend on your location, the applicable privacy law, and the technologies operating on our website.
15. Children's Privacy
Our Services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact:
We will take reasonable steps to investigate and delete such information where required by applicable law.
16. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure.
Therefore, we cannot guarantee the absolute security of your personal information.
17. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
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Provide our Services
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Process transactions
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Maintain business and transaction records
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Provide customer support
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Prevent fraud
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Resolve disputes
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Comply with legal obligations
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Enforce our agreements and policies
The specific retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
18. Third-Party Websites and Services
Our Services may contain links to third-party websites, applications, or services.
These third parties may have their own privacy policies and terms.
Seasonora is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.
We encourage you to review the privacy policies of third parties before providing them with personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, privacy practices, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
20. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us at:
Seasonora
Email: support@seasonora.store